In order to protect our customers, your order may be flagged or canceled due to Fraud alerts from our e-commerce fulfillment software. If an order is suspected of Fraud, our system will flag it as medium or high risk and further cancel the order.
This could happen if our system was unable to verify the billing information that was entered on the order. If the Billing Address does not match with what the credit card issuer or bank has on file, the order will be automatically cancelled. Your order may also get flagged or canceled if you have made too many payment attempts.
If your order has been canceled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address.
